Shipping & Returns


Thank you for shopping GHOST! If you are not 100% satisfied with your purchase, we're here to help.

GHOST Support is available weekdays 9AM-5PM CT. Live chat and email ( are the quickest ways to reach us!

We do our very best to respond to support emails within 48 hours. 



Our products can be returned within 15 days of the original purchase of the product. 

To be eligible for a return, please make sure that: 

The product was purchased within the last 15 days. 

The product is unopened, in its original packaging. 

Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges. 

You have the receipt, order confirmation or proof of purchase from We are unable to accept returns of purchases made from third party retailers.

Products that do not meet this criteria will not be considered for return. 



Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded. 



Stuff happens, and if you receive a damaged product, please notify us immediately. 



Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.



All orders placed before 2:00PM (1400) Monday-Friday are shipped same day. Orders placed after 2:00PM (1400) will ship next business day (excluding holidays.)



We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United Kingdom. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. 


If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above. 


While we work with our couriers to ensure timely deliveries, orders are experiencing unexpected delays due to a backlog of parcel awaiting import and customs clearance in many countries. These delays range from 3-7 days, and in some cases, even more. We are taking all measures possible to ensure a timely delivery, and will continue to improve processes and explore new alternatives to expedite transit times.

Country Transit Days* Price
United Kingdom 1
£6.99 (FREE over £49)
Ireland 3
£9.99 (FREE over £49)
Austria 4
Belgium 3
£9.99 (FREE over £99)
Bulgaria 4
Croatia 5
Cyprus 6
Czech Republic 4
Denmark 3
Estonia 6
Finland 4
France 3
£9.99 (FREE over £99)
Germany 3
£9.99 (FREE over £99)
Gibraltar 5
Greece 4
Hungary 4
Italy 4
Latvia 5
Lithuania 5
Luxembourg 3
Malta 6
Netherlands 3
£9.99 (FREE over £99)
Norway 5
Poland 4
Portugal 5
Romania 5
Slovakia 4
Slovenia 4
Spain 5
Sweden 4
Switzerland 5

  * Please See Note Above Regarding Delays



If you have any questions about our returns and refunds policy, please contact us at

This page was last updated February 2, 2021.



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